1. Introduction
Welcome to C-Connect. This Privacy Policy explains how C-Connect collects, uses, stores, and protects information when you use our platform.
C-Connect is a campus-oriented social platform designed to help users connect, communicate, share content, and participate in campus activities.
By using C-Connect, you acknowledge that your information may be processed as described in this Privacy Policy.
C-Connect is operated independently and is not an official service of any university or educational institution.
2. Eligibility
C-Connect is intended for individuals who are at least 18 years old. By creating an account or using the platform, you confirm that you meet this age requirement.
If you do not meet the eligibility requirements, you must not use C-Connect.
3. Information We Collect
We may collect the following categories of information when you use C-Connect:
- Account information: Information such as your username, email address, password credentials, and account-related details.
- Profile information: Information you choose to provide, such as your name, department, academic details, profile picture, and biography.
- User-generated content: Posts, comments, images, reactions, and other content you submit to the platform.
- Communication information: Messages and other communications sent through C-Connect.
- Game and activity information: Scores, gameplay statistics, leaderboard information, and related activity.
- Support communications: Information you provide when contacting us for assistance.
4. Information Collected Automatically
When you access C-Connect, certain technical information may be collected automatically, including information relating to your browser, device, and interactions with the platform.
This information may include technical logs and information necessary to maintain, troubleshoot, and protect the service.
5. How We Use Your Information
We may use collected information for purposes including:
- Creating and managing user accounts.
- Providing and maintaining C-Connect features.
- Displaying profiles, posts, and other user-generated content.
- Enabling communication between users.
- Maintaining game scores, statistics, and leaderboards.
- Responding to support requests and user inquiries.
- Maintaining the security and integrity of the platform.
- Detecting, investigating, and addressing misuse or technical issues.
- Improving the functionality and user experience of C-Connect.
C-Connect does not intend to sell users' personal information or use it for targeted advertising.
6. Information Visibility and Access
Certain information you provide may be visible to other users depending on the features you use and your account settings.
For example, posts, comments, reactions, profile information, and leaderboard entries may be visible to authenticated users of C-Connect.
Your email address is not intended to be displayed publicly on your profile.
Certain activity information, such as profile views, may be accessible to platform administrators for operational or security-related purposes.
Please consider carefully what information you choose to share through the platform.
7. Messaging and Message Retention
C-Connect may provide messaging features that allow users to communicate with one another.
Messages may be stored in the platform's database to support messaging functionality, service operation, and security.
Messages that disappear from the user interface may not be immediately removed from all underlying storage systems.
Message retention may include temporary database storage and backup retention. The applicable retention period depends on the platform's operational and technical requirements.
8. Sharing Information with Service Providers
C-Connect may rely on third-party service providers to operate and maintain the platform.
These providers may process information on our behalf where necessary to provide services such as:
- Application hosting and infrastructure.
- Database storage and management.
- Email delivery and account-related communications.
- Technical maintenance and security.
Information may be shared with these providers only as necessary for the operation and maintenance of C-Connect, subject to applicable requirements.
9. Data Retention and Account Deletion
We retain information for as long as reasonably necessary to provide C-Connect, maintain its functionality, comply with applicable obligations, and address security or operational requirements.
If you request account deletion, we will take steps to delete or anonymize information associated with your account, subject to applicable requirements and legitimate operational needs.
Some information may remain temporarily in backups or other storage systems before being permanently removed.
Certain information may be retained where necessary for security, dispute resolution, legal compliance, or other legitimate purposes.
10. Security
We take reasonable measures to protect information handled by C-Connect against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or stored by the platform.
Users are responsible for maintaining the confidentiality of their account credentials and for notifying us if they believe their account has been compromised.
11. Your Choices and Requests
You may have options to review, update, or delete certain information associated with your account through the platform.
You may also contact us to request access to, correction of, or deletion of your personal information, subject to applicable requirements and limitations.
To submit a privacy-related request, contact us at:
12. Children and Age Restrictions
C-Connect is intended for users who are at least 18 years old. We do not knowingly intend to collect personal information from individuals under this age.
If we become aware that an account belonging to an individual under the required age has been created, we may take steps to restrict or remove the account and associated information, subject to applicable requirements.
13. International Processing
Information may be processed or stored in locations where C-Connect or its service providers operate.
Depending on the location of the infrastructure and service providers, your information may be transferred to or processed outside your country of residence.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to C-Connect, its features, or applicable requirements.
When changes are made, the updated policy will be published on this page along with a revised "Last Updated" date.
Your continued use of C-Connect after an updated policy is published indicates your acknowledgment of the revised policy, subject to applicable requirements.
15. Contact and Privacy Complaints
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your information, you may contact us using the email address below.
Email: support.cconnect@gmail.com
We will make reasonable efforts to review and respond to privacy-related inquiries.